Contact ShortsCreator

Questions about your account, a clip, your plan or an invoice go to one place. Write to us by email and a person from support answers.

Write to support

[email protected]

We help with sign-in, moments and clips, captions, channel connections, scheduling, plans, invoices and data requests. Include the email address of your account and, for a clip problem, the link to the video, so we can look at it straight away.

We typically reply within one business day.

Answers you can find yourself

Many answers are already in the ShortsCreator FAQ, including how minutes, captions and billing work.